Hear What Our Customers Have to Say
"I LOVE my new Subaru!My experience with Trent ,Chris and Scott (the finance guy) was great! They were kind, courteous and had a natural style that makes for a very 'welcoming' experience when purchasing a new vehicle (which can generally be referred to as a 'necessary evil'). All of my questions were answered and they took the time to work through the numbers with me.
The flowers were the icing on the cake by the way. Very nice touch as I've never seen a dealership do that!
I am so thankful for everyones assistance, it was a pleasure to meet everyone and do business with Tucson Subaru! I will recommend the dealership to any potential new customers!"
-Lee B., Tucson, AZ
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"I had the pleasure of purchasing a Subaru Forester last month. I knew I had wanted to buy a Subaru, and was hoping to find a gently used, newer model. It seems not many Subaru owners sell their cars after a short period of time.My Salesman at Tucson Subaru was Jack McVey. He was patient and kind, but most of all, I trust him. I went to other dealerships in the area, just so I could say that I did, in fact, shop around. Jack and Tucson Subaru had set precedence in quality service. Needless to say, I came racing back to buy my Forester. 2.9% financing was a nice little "extra."
My Forester fits me and my lifestyle! I am so happy! Let the adventures begin..."
-Kim N., Tucson, AZ
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"After a five city search in three states, Nevada, California, and Arizona, I finally found the car I was looking for, but most importantly, I found the dealership I wanted to do business with. Tucson Subaru has set up an impressive Internet Sales Program, well-suited to the out-of-town customer. I was coming from Phoenix and I didn't want to make the trip down only to find that the car was no longer available or the price had changed. Everything was up front and simple.
The team that Trent Nichols, Director of Internet Sales, put together to coordinate the details, whether via email or over the phone, was outstanding. When I arrived the car was in place and ready for a test drive. After a short sit down we were finished. The whole process, start to finish, took only 45 minutes. They made it easy, fair, and enjoyable. Would I do it again? YOU BET! Would I recommend them to others? ABSOLUTELY!"
-Michael N., Lake Tahoe, NV
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"I dropped off my WRX for 15,000 mile maintenance. Rather than suggest buying things I don't need, Curt gave me the options and answered my questions honestly. I asked specifically to check my alignment and call me if my car needed one, and I'd make the decision at that time, as I wasn't sure if I had the money for an alignment that day. The next phone call I got was Curt saying the car was done.When I came to pick up the car, I asked him if it needed the alignment or not. He said it did, but since my car was under warranty, Subaru provides one alignment free of charge within the first 20,000 miles. So they simply corrected the alignment at no cost to me. Curt's integrity, along with Dan and the rest of the service department is what keeps me coming back."
-Colin K., Tucson, AZ
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"My husband and I decided it was finally time for a brand new car. Needless to say we both have very high standards and were looking for the perfect vehicle that would serve us well immediately as well as into the future. After looking at other comparable models, I contacted Trent through the Internet Sales Department and arranged an appointment to see the new 2010 Subaru Outback. From the time we entered the lot, to the delivery of our first new car, our experience was exceptional. Everyone we were in contact with were professional, polite, courteous, knowledgeable and most importantly we never felt pressured into any decision making. We couldn't be more happy with the service we received or with the quality of vehicle we now own! We will surely be purchasing our next vehicle from Tucson Subaru "-Ashleigh & Anthony H., Tucson, AZ
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"I had a great experience at Tucson Subaru. I bought a used 2008 Impreza. I was well taken care of, and the staff there all bent over backwards to make sure I left happy. Being a Canadian citizen working in Tucson, financing was a difficult endeavor. They did everything they could to help give me the best possible rate (really the best rate I could get by at least 4%) and payments, considering my situation. All the little details were taken care of to make sure I left a happy customer, which is difficult to come by these days. I would definitely recommend my friends to check out what kind of deals they can get there! Thanks to Jack, Trent and Scott for making everything happen for me."Steve A., Tucson, AZ
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"My wife and recently purchased a used 2009 Chrysler Town & Country from Tucson Subaru. We found the vehicle online at Tucson Subaru's website and initiated contact with the Internet Sales Team via email. We had tried this before with several of the major dealerships in town with nothing but horrible results: Delayed responses, 'misplaced' vehicles when we showed up for scheduled test drives, and discrepancies over quoted prices, just to name a few. Needless to say, we were skeptical, but felt it was worth a shot at another dealership. We were not disappointed. Trent Nichols responded to our original information request almost immediately. After a couple emails and phone calls were exchanged, we were able to agree on a price. All this before we even stepped foot in the dealership. When we showed up for a test drive, the vehicle was waiting for us at the front door. We decided to buy the vehicle, and because we had already agreed on a price, it was only a matter of finalizing the financing. The overall experience was great and we would recommend the friendly service we found at Tucson Subaru to anyone."-Brent & Jessica K., Tucson, AZ
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"My partner and I came to Tucson Subaru in search of a vehicle that would suit our needs and tastes. We were on the last leg with our trade-in, and we hoped to finance a pre-owned vehicle with low mileage. The staff at Tucson Subaru was helpful and honest and within two hours we were driving off in a 2001 Forester. Our experience at Tucson Subaru exceeded our expectations."-Justin B., Tucson, AZ
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"Thank you for all of your help! Our experience working with Jack and Trent was a great one. We were able to look at cars and take our time. We did not feel pressured to make a purchase and felt like we were treated in a fair and honest way at each turn. We ended up with a car that meets our family's needs and will last us for years to come. Thank you again!"-Ursa B. & Ramon S., Tucson, AZ
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"My experience with Tucson Subaru was exceptional. Bob Bell was very professional and was able to answer all my questions and effortlessly walk me through the process of purchasing my Forester. As a previous Subaru owner (3) I am very impressed with Tucson Subaru and their staff, everyone was very helpful. I highly recommend them."-Vernon B., Tucson, AZ
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"As a customer living in Phoenix and shopping in Tucson, Tucson Subaru took great care in providing me a smooth purchase experience despite our physical distance. I feel as though I received great value for my trade-in and excellent value on my purchase!"-Brian S., Phoenix, AZ
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"It was our pleasure to do business with Cari, Gil and everyone else at Tucson Subaru. We are very satisfied with our purchase and the way we were treated. The
same day we went to couple other dealerships to look at Chevy Malibu,
Ford Fusion and Hyundai Sonata, and experienced high pressure sales,
which was a deal breaker. The Subaru Outback was my first choice of all. After comparing all pros and cons, we decided to go with Outback, even though it is 4 yrs older and has 30-50k miles more than the other tested vehicles. The main deciding factors were vehicle quality and customer service.
We are happy to be part of The Tucson Subaru Family."
-Aleks & Jenny P., Tucson, AZ
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"I had a great experience this week at Tucson Subaru. I had a gas smell in the back seat. They checked it out & it was going to cost me $540 - I told them I didn't have that kind of money. A few minutes later, they came back after talking with Subaru USA & I ended up paying only $100. My car was just a few months past warranty but they gave me a break.Thank you Curt McHenry & thank you Tucson Subaru!"
-Chuck S., Tucson, AZ
